200 accounts • grouped by segment
The book, clustered by segment.
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Fluxwell Business Review • September 2026 • Data as of Today
200 accounts • grouped by segment
customer_success.smb_adoption_rate
SMB Adoption = AVG(active_seats / licensed_seats) WHERE segment = "SMB"
| Period | Raw value | Formatted | MoM Δ |
|---|---|---|---|
| Jan | 60.6 | 60.6% | — |
| Feb | 60.2 | 60.2% | -0.7% |
| Mar | 59.8 | 59.8% | -0.7% |
| Apr | 59.4 | 59.4% | -0.7% |
| May | 59.0 | 59.0% | -0.7% |
| Jun | 58.2 | 58.2% | -1.4% |